Susan Lacke writes on nbcnews.com on May 16, 2020, “When I lost almost all of my hearing at the age of two, the message I got from medical and educational professionals was clear: I was living in a hearing world.” The new normal for Susan and others with hearing loss in a pandemic world is more difficult than ever. What are lip readers to do about masks? And what about these video calls? Limited bandwidth often leads to halting or pixelated images. You can read Susan’s entire story [here].