This is a program for individuals who have no other possible means of purchasing the products or services they need. Our CenterCares Program is dependent on donor funding, and program funding is normally limited. Nor are the products or services free. Individuals are required to complete an application and provide proof of all forms of family income and will then receive correspondence back from us regarding the amount of discount they qualify for based on that year’s federal poverty guidelines. There is also, at times, a waiting period of undetermined length based on funding.