To all clients and consumers of services at Hearing Speech + Deaf Center

UPDATE 4/29/2020

Based on the reports from Governor DeWine and Dr. Amy Acton, we will be reopening some of services effective Monday, May 4, 2020.  In doing so, we have policies and procedures in place to keep our patients, clients and staff safe.  Our general policies are as follows:

  • We are offering services in our offices, curbside and via telehealth. Please see the specific service below for your options.
  • Masks are required to be worn at all times while in the office. The HSDC staff will also be wearing masks to protect you.
  • If you have been exposed to anyone within the past 14 days prior to your appointment, please call to reschedule your appointment to allow 14 days to pass prior to coming to the office and monitor for symptoms of COVID-19: Fever (> 100.0), unusual shortness of breath, sore throat or excessive coughing.
  • We ask that you be accompanied by no more than 1 person and that that person must also wear a mask.
  • On the morning of your appointment please call and reschedule if you experience any of the following: Fever (> 100.0), unusual shortness of breath, sore throat or excessive coughing.
  • Please maintain appropriate social distancing (6 feet) while in the office.

Community Services for the Deaf

Deaf Advocacy:  All D/deaf advocacy services will be provided via video phone.

Please contact:

Deanna Herbers at 513-206-9330 or email dherbers@hearingspeechdeaf.org or

Elizabeth Whelpdale at 513-206-9424 or ewhelpdale@hearingspeechdeaf.org

Interpreting Services:  All interpreting services will be provided per the direction of facilities requesting the service. Please call 513-487-7711 or email coordinator@hearingspeechdeaf.org  to schedule an appointment

Community Employment Services: Community Employment Services will be provided via video phone and onsite, as applicable:

Please contact:

Deanna Herbers at 513-206-9330 or email dherbers@hearingspeechdeaf.org or

Elizabeth Whelpdale at 513-206-9424 or ewhelpdale@hearingspeechdeaf.org

 

Audiology

Audiology services can be provided via telehealth, curbside, or in office, Monday – Friday from 8:30 am to 5:00 pm.  Our offices are closed each day from 12:00 noon – 1:00 pm for lunch.

To schedule an appointment, please call:

Burnet – 513-221-0527

Eastgate – 513-947-8470

West Chester – 513-942-3350

 

Speech Therapy

Speech Therapy can be provided in office or via telehealth.  Hours vary by location.

To schedule an appointment, please call:

 

Burnet – 513-221-0527

Eastgate – 513-947-8470

West Chester – 513-942-3350

 

Occupational Therapy

Occupational Therapy can be provided in office or via telehealth on Tuesdays and Wednesdays.

To schedule an appointment, please call: 513-221-0527

 

Our number one priority is to keep our patients, clients and staff safe during these difficult times.  If you have any questions regarding our safety practices, please don’t hesitate to give us a call or you can email us at:  info@hearingspeechdeaf.org. We sincerely appreciate your understanding and support as we continue our commitment to serve you.

Additional Resources:

Ohio Coronavirus Resources:

https://coronavirus.ohio.gov/wps/portal/gov/covid-19/home

Centers for Disease Control:

https://www.cdc.gov/coronavirus/2019-ncov/index.html

Ohio Department of Health:

https://odh.ohio.gov/wps/portal/gov/odh/covid-19

World Health Organization:

https://www.who.int/emergencies/diseases/novel-coronavirus-2019